Boba55 takes seriously its responsibility to protect every user's personal information. This document clearly and transparently explains how we collect, use, store, and protect your data — so you can play with peace of mind and full confidence.
Your privacy is boba55's top priority. We understand that when you register and play on our platform, you are entrusting us with your valuable personal information. We take that trust seriously — not merely as a legal obligation, but as a genuine commitment to every member.
This Privacy Policy details what information we collect, why we need it, how it is used and protected, and the rights you hold regarding your personal data. It applies to all users accessing the boba55 platform via our website or mobile app.
Note: This policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Should you have any questions, our team is ready to assist via the channels listed at the bottom of this document.
boba55 ("we", "Platform", "company") is an online gaming platform operator providing a wide range of game categories including slot games, fish shooting games, bingo, sports betting and live game lobby to eligible users in Malaysia.
This Privacy Policy applies to all personal information collected from you when you:
By using the boba55 platform, you agree to the collection and use of your information as described in this policy. If you do not agree, please discontinue use of our platform.
Boba55 collects various types of information to ensure a safe, fair, and seamless gaming experience for all members. The following are the categories of information we collect:
us never store full credit or debit card details on our servers. All card transactions are processed directly by reputable payment providers that comply with PCI-DSS security standards.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, IC number, date of birth | KYC verification & compliance |
| Contact | Email, phone number | Communication & account security |
| Finance | Bank details, transaction records | Deposit & withdrawal processing |
| Technical | IP, device, cookies | Security & optimization |
| Games | Wagering records, game history | Responsible gaming & auditing |
Every piece of information we collect has a clear and legitimate purpose. boba55 does not use user data for any purpose not stated in this policy.
With your consent, we may send you information about the latest promotions, exclusive bonuses and special boba55 events via email or in-app notifications. You may withdraw this consent at any time through your account settings or by contacting our support team.
Reminder: boba55 will not use your data to sell third-party products or services unrelated to our gaming platform.
Boba55 never sells, rents, or trades your personal information to any third party for their own marketing purposes. However, we may share your information with certain parties in limited and lawful circumstances:
All these third-party service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
Boba55 may disclose your information to government authorities or law enforcement when required by Malaysian law, court order, or valid legal process. We will notify you in advance where permitted by law to do so.
If your data needs to be transferred outside Malaysia (for example, for cloud storage purposes), boba55 ensures that protection equivalent to the standards of the PDPA 2010 is fully observed.
Protecting your personal information from unauthorized access, loss, misuse, or alteration is a core technical and operational priority at boba55. We implement comprehensive layers of protection:
Our commitment: In the event of any security incident affecting your personal data, boba55 will notify you within the timeframe required by Malaysia's PDPA and take immediate steps to contain and remediate the situation.
Boba55 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and understand how users interact with our website.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the core functionality of the boba55 platform, including your ability to log in to your account.
Boba55 only retains your personal information for as long as it is needed for the purposes stated in this policy or as required by Malaysian law.
Once the retention period expires, boba55 will securely delete or destroy your data using industry-standard methods — ensuring your data cannot be recovered or accessed by any party after the deletion process.
You may also request early deletion of certain data subject to applicable legal requirements — further details are available in the Your Rights section below.
As a boba55 user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team through the channels stated in section 11.
Request a copy of the personal information we hold about you at any time.
Request correction of inaccurate or outdated information via account settings or support.
Request deletion of your data subject to applicable legal retention requirements.
Object to the processing of your data for direct marketing purposes at any time.
Request a copy of your data in a machine-readable format for transfer to another platform.
Request that we restrict the processing of your data under certain legally permitted circumstances.
Boba55 will process every user rights request within 14 working days from the date of receipt. For more complex cases, we may require up to 30 days and will keep you informed of the latest updates.
The boba55 platform is strictly for individuals aged 18 and above only. We do not knowingly collect personal information from anyone under the age of 18.
If we discover that personal information of a child (an individual under 18 years of age) has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question without any refund of deposits made.
Strong Warning: If you become aware that a minor has registered or is using the boba55 platform, please contact us immediately at [email protected] so that prompt action can be taken.
Parents and guardians are encouraged to use parental control software and monitor their children's online activity to ensure they do not access gaming platforms that are not age-appropriate.
Boba55 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements to the services we offer.
When a material change occurs — meaning a change that significantly affects how we use your personal data — we will:
Your continued use of the boba55 platform after any changes take effect constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
Any non-material changes (such as spelling corrections or clarification of terms) will take effect immediately without special notification, though the updated date will still be revised.
If you have any questions, concerns, or complaints regarding how we handle your personal data, or if you wish to exercise any of the rights stated in this policy, please contact the boba55 Privacy Officer:
For issues related to account security and responsible gaming, please refer to the Responsible Gaming us.
We continuously invest in best-in-class technology and procedures to ensure your privacy is protected at all times.
All data is transmitted and stored using AES-256 and SSL/TLS encryption — the same security technology used by the world's leading banking institutions.
Our identity verification process uses the latest technology to ensure it is fast, accurate, and that your documents are not retained any longer than necessary.
Boba55 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes.
Every aspect of our data handling is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.
Our infrastructure and security practices are regularly reviewed by certified independent auditors to ensure the highest standards are consistently maintained.
You have the full right to access, correct, download or request deletion of your personal data through your account settings or our support team.